Analysing sentiments generated through emotions in hybrid work (agile retrospective) meetings

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

[Background]: In hybrid work (agile retrospective) meetings, team members can share their sprint experiences if they feel they are in a psychologically safe environment based on human emotions and sentiments. These sentiments can vary in different instances of retrospect and can significantly impact the effectiveness of the hybrid work meetings. [Aim]: This study aims to identify the sentiment variations in hybrid work (agile retrospective) meetings. [Method]: We conducted multiple case studies to identify the sentiment variations. [Results]: The agile retrospective exhibited positive, neutral, and negative sentiments. We observed positive fluctuations peaking at a maximum of eight times and neutral sentiments six times. We discovered six factors that trigger the sentiment variations. [Conclusions]: The team sentiment variations generated from the emotions offer valuable insights for improving agile retrospectives in a hybrid work environment.

Original languageEnglish
Title of host publicationProceedings - 2025 IEEE/ACM International Workshop on Software-Intensive Business, IWSiB 2025
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages33-40
Number of pages8
ISBN (Electronic)9798331514303
DOIs
StatePublished - 2025
Event8th IEEE/ACM International Workshop on Software-Intensive Business, IWSiB 2025 - Ottawa, Canada
Duration: 3 May 2025 → …

Publication series

NameProceedings - 2025 IEEE/ACM International Workshop on Software-Intensive Business, IWSiB 2025

Conference

Conference8th IEEE/ACM International Workshop on Software-Intensive Business, IWSiB 2025
Country/TerritoryCanada
CityOttawa
Period3/05/25 → …

Keywords

  • Agile retrospectives
  • Emotions
  • Hybrid meetings
  • Hybrid work
  • Sentiments

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