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‘Attitudinal and behavioural’ loyalty toward green buildings among generations from baby boomers to Z

Research output: Contribution to journalArticlepeer-review

Abstract

Multidisciplinary research is a practical approach to address one of the most important global challenges, that is shortage of resources. There is a research gap in the area of sustainability, where engineering studies are concerned with physical aspects, while marketing studies explore aspects of human behaviour with/against environmental friendliness, separately. Furthermore, scholars should pay more attention to the differences among human generations. Therefore, this paper presents a comparison between the extent of behavioural and attitudinal loyalty among generations toward green buildings especially residential buildings, which represents the highest energy consumption in the world. The current study is questionnaire-based, and it was tested through a group of validity and reliability tests. SPSS V21 was used to analyse the collected data from 1,589 participants. The study presents a set of findings and recommendations that contribute to better understanding of human behaviour in the context of rationalisation of natural resources. Finally, a group of future researches were suggested to study more comparisons depending on cross-cultural, cross-national and gender differences across a wider range of interdisciplinary studies.

Original languageEnglish
Pages (from-to)203-216
Number of pages14
JournalInternational Journal of Services and Operations Management
Volume40
Issue number2
DOIs
StatePublished - 2021

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 5 - Gender Equality
    SDG 5 Gender Equality
  2. SDG 7 - Affordable and Clean Energy
    SDG 7 Affordable and Clean Energy
  3. SDG 12 - Responsible Consumption and Production
    SDG 12 Responsible Consumption and Production

Keywords

  • Attitudinal loyalty
  • Behavioural loyalty
  • Energy
  • Generation
  • Green buildings
  • Sustainability

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